customer experience (36)

The Magic That Makes Customer Experiences Stick

Whether it’s a new restaurant you’re trying out, the latest must-have gadget, or simply getting your nails done, we’ve all had those moments where we’ve had a great customer experience. And chances are, you can remember at lea...

Universal Latest News · 13 April 2023 · 5

The Essential Elements of a Successful Customer Strategy (CX)

Your customers are the lifeblood of your business. Without them, you wouldn’t be where you are today. That’s why providing a great customer experience (CX) is so important. CX is all about ensuring that your customers have a positive experience with...

Universal Latest News · 03 April 2023 · 22

Lowes Survey Guide to win $500

Are you a frequent Lowes customer? Do you want to share your ideas, opinions, and suggestions for improving the shopping experience? Do you want to win a Lowes gift card worth up to $5,00? Lowes is now hosting Lowes survey sweepstakes. In addition, by entering the sweepstakes, you can earn fuel points for providing helpful feedback. Continue rea...

Saint Stephen · 14 March 2023 · 36

The Analytics of a Great Customer Experience

Customer experience is the mirror of your company. It reflects how your customers respond to different kinds of interactions and how they perceive your brand. When we talk about customer experience, we often overlook the role of analytics. If you don...

Olivia Miller · 01 November 2022 · 22